China pilots 700-prefix numbers to shield phone numbers in deliveries and ride-hailing

China’s Ministry of Industry and Information Technology has approved 10 companies for a pilot phone-number protection service and assigned them dedicated numbers beginning with 700, according to IT Home’s November 12, 2026 report, which cites CCTV News.

The service uses temporary, 15-digit intermediary numbers. If a customer selects number protection when placing a food-delivery or ride-hailing order, the customer and the courier or driver can contact each other without seeing each other’s real mobile numbers. Call displays and a voice announcement before connection may provide information about the call’s purpose and the platform involved. The temporary number expires some time after the order ends.

China pilots 700-prefix numbers to shield phone numbers in deliveries and ride-hailing (1)

CCTV News also outlined precautions for other number prefixes:

China pilots 700-prefix numbers to shield phone numbers in deliveries and ride-hailing (2)
  • 400: These are generally business customer-service numbers used to receive calls. An incoming call displaying 400 may be spoofed, so CCTV advises against answering it.
  • 00 or +: These indicate an international call entering China’s network. CCTV says people without contacts overseas should be particularly wary of such calls.
  • 95: Five- or six-digit numbers can be legitimate customer-service lines. CCTV advises avoiding calls from 95-prefix numbers longer than six digits; the prefix alone does not make every call suspicious.
  • 1069: These numbers are used by third-party text-messaging platforms, but some have been misused by fraudsters. Treat links in 1069-prefix messages cautiously and do not reply without checking the message’s legitimacy.
China pilots 700-prefix numbers to shield phone numbers in deliveries and ride-hailing (3)

A displayed prefix is not, by itself, proof of who is calling or whether a message is safe.

China pilots 700-prefix numbers to shield phone numbers in deliveries and ride-hailing (4)

Source: ithome.com (originally published 2026-11-12 10:05 UTC+8)