JD.com said more than 50 million AI products were sold during its 2026 Singles’ Day campaign, according to figures reported by IT之家 on November 12, 2026. The company’s figures cover activity through 11:59 p.m. on November 11; they have not been independently verified in the source report.
JD.com said its JoyInside service recorded more than 70 million interactions by that time. Peak daily active users of the JoyAI app exceeded five times its usual level, while consultation orders for its AI doctor service, “Dawei,” grew more than fivefold year over year.
Across the full campaign, JD.com reported year-over-year sales growth of more than 100% for AI PCs, AI workstations, AI cameras, AI glasses and AI recording devices. Searches for “Token” rose more than thirteenfold month over month, and sales of large-model token packages on the platform rose more than tenfold on the same basis.
The company also reported more than 300 million service orders across the campaign. These figures describe activity on JD.com’s platform, not the wider market.